At Brain Healthcare Center, we are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Privacy Policy describes how we collect, use, and safeguard your information when you engage with our services.
Information We Collect
We may collect personal information including your name, date of birth, contact information, insurance details (if applicable), and medical and mental health history. This information is collected during registration, intake forms, and throughout your care.
How We Use Your Information
Your information is used to:
- Provide psychiatric evaluation and treatment
- Communicate with you regarding appointments and care
- Maintain accurate medical records
- Comply with legal and regulatory requirements
Telehealth Services
All services are provided through secure, HIPAA-compliant telehealth platforms. We take appropriate measures to ensure that your information is protected during virtual visits.
Information Sharing and Disclosure
We do not share your personal information without your consent except in the following circumstances:
- For treatment coordination (e.g., with your primary care provider)
- When required by law (e.g., court orders, subpoenas)
- To prevent serious harm to you or others
Data Security
We use secure, encrypted systems to store and transmit your information. Access to your records is limited to authorized personnel only, and all data is maintained in a HIPAA-compliant electronic health record system.
Patient Rights
You have the right to:
- Access your medical records
- Request corrections to your information
- Request restrictions on certain disclosures
Retention of Records
Patient records are retained in accordance with applicable state and federal laws and are securely maintained for the required retention period.
Notice of Privacy Practices (HIPAA)
This Notice of Privacy Practices describes how medical information about you, including Protected Health Information (PHI), may be used and disclosed, and how you can access this information. Please review it carefully.
Our Legal Duties
Brain Healthcare Center is required by law to:
- Maintain the privacy and security of your Protected Health Information (PHI)
- Provide you with this Notice of our legal duties and privacy practices
- Notify you in the event of a breach of your unsecured PHI
- Follow the terms of this notice currently in effect
How We May Use and Disclose Your PHI
We may use and disclose your PHI in the following ways:
- Treatment: To provide, coordinate, or manage your healthcare and related services
- Payment: To bill and receive payment for services provided
- Healthcare Operations: For administrative, quality assurance, and business operations
- As Required by Law: When required to comply with federal, state, or local laws
- Public Health and Safety: To prevent or control disease, injury, or disability, or to prevent serious harm to you or others
- Health Oversight Activities: For audits, investigations, or inspections
- Legal Proceedings: In response to court orders or subpoenas
Your Rights Regarding Your PHI
You have the right to:
- Access and obtain copies of your medical records
- Request corrections to your health information
- Request restrictions on certain uses and disclosures
- Request confidential communications (e.g., alternative contact methods)
- Receive an accounting of disclosures of your PHI
- Obtain a copy of this Notice at any time
To exercise any of these rights, please contact us using the information below.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint:
- By contacting Brain Healthcare Center directly using the contact information below
- Or by filing a complaint with the U.S. Department of Health and Human Services (HHS)
You will not be penalized for filing a complaint.
Contact Information
If you have questions about this Notice or wish to exercise your rights, please contact:
Brain Healthcare Center
Email: brainhealthcarecenter@yahoo.com
Phone: 646-243-2462